Valbrea’s innate ability to customize Business Process Outsourcing within niche areas for customers (nBPO) is
bolstered by Valbrea’s ability to recruit and maintain a professional resources with expertise in the industries of
focus. Coupling Valbrea’s resource services with experienced management and back office support systems
further enhances the delivery of quality results for our customers. Each support operation is custom fit for the
customer needs and then improved upon with custom software applications and tools driving additional benefits
for both the customer and Valbrea.
nBPO Resources Brochure
Valbrea’s history of successfully establishing and managing niche
support centers that focus in areas traditionally overlooked by
customers positions operations to reduce costs while improving
efficiencies. Valbrea’s nBPO services, or niche Business Process
Outsourcing, is a direct approach, wherein not only are unique
areas of your operation handled professionally but Valbrea
utilizes custom tools and software to further enhance the service.
This not only improves efficiencies of the operation, but also
provides additional information and reporting available to the
customer.
To maintain business continuity for our customers we provide
our nBPO services structured in a variety of ways. This ranges
from establishment of a separate operation at Valbrea’s facilities
to independent support groups managed by Valbrea but
interacting on-site at the customer location with customer
resources at hand-off points, all while still utilizing Valbrea’s
in-house systems and custom applications & tools. This flexibility
makes each engagement unique and fitted for the customer’s
particular needs subsequently leading to more cost savings,
better quality and transparency throughout the operation.
Valbrea’s nBPO services will be customized to your needs and
delivered while investments are made in the process aimed at
improving the efficiency and accuracy of the process activities.