GHEM Simple Element Interaction for Telecom

GHEM Simple Element Interaction (SEI) marshals' millions of connections by thousands of users to over a hundred thousand disparate network elements across the enterprise every day. GHEM SEI provides user-friendly, efficient web access to administrators, technicians and users, which makes remote control of network elements simple and trusted. All protocols are supported including: IP, X.25 and serial connections.

“Coming soon: Demonstration video explaining GHEM configuration and operation."

GHEM Brochure
GHEM White Paper

'Session Data Recorder', all session interactions are recorded and persisted should forensic investigation be required. "Zero trust", means restricting the commands that a group and or individual user can execute so they have just enough authority to accomplish their job, but are protected from causing costly outages or disastrous outcomes due to malice or lack of experience. Network elements can be aliased, ports classified and priority access granted to automated tasks or super users. GHEM SEI connections are static (or “nailed-up”), which prevents users (legitimate or not) with hostile intentions from directly acquiring a control port.

GHEM Network Diagram

  • Restrict User Access by Individual or Group
  • Limit User Commands by individual or Group
  • Optimized Access (GHEM allows users to log them in as soon as the port becomes available)
  • Automatic Port Timeouts to Clear Inactive Sessions
  • Single Sign On (SSO) for all Network Elements
  • Designate Priority Access to Ports using Port Classification
  • Monitor and Control Any User’s Session in Real-Time
  • Override User Commands or Disconnect User in Real-Time
  • Real-Time View of Every Port
  • Logs connections and all user commands to a host
  • Creates Session Files that allow administrators to replay a user’s entire session
  • Supports the following methods of connectivity for network devices: telnet, SSH, Modem Ports, and X.25

Scalability and Failover

GHEM SEI is scalable and fault tolerant, both are achieved by additional hardware. For small to medium-sized telecommunications customers, adding memory and disk space is sufficient to achieve most scalability goals. Larger customers add servers, each server is host for a subset of network elements and will take over hosting responsibilities for a server that fails or drops off the network.

Proven Technology

GHEM SEI is currently operating in small, medium, and large telecommunication companies across the globe with no loss of service approaching a decade.